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Have you made your 311 complaint this week?

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This topic contains 562 replies, has 80 voices, and was last updated by  jdgPGH 1 week, 4 days.

Viewing 40 posts - 401 through 440 (of 563 total)
 
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melange396

Private Message

Jun 27 2013 at 3:11pm #

if only we had this for dealing with those assclowns who park in the bike lanes


edronline

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Jun 27 2013 at 9:37pm #

Going to put in 311 request for crews to prune bushes on Pgh side of Highland Park bridge sidewalk. It is almost impossible to get through on a bike at this point.


Benzo

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Jun 28 2013 at 8:45am #

Submitted – Ticket number 53805

Silver / Gold Chrysler Town & Country Van, PA plate DLJ-3853 parked in bike lane in front of ER entrance to West Penn Hospital on Millvale ave between friendship ave and liberty ave this morning around 7:15am. Cars block this bike lane frequently and this is not acceptable. Please add more signage to notify drivers that this is a no parking area. I have put in many 311 requests for parking enforcement on this street.


StuInMcCandless

Private Message

Jul 1 2013 at 1:53pm #

Reported the pothole in Fifth Avenue in front of Chatham Center where Diamond splits off to join Forbes. Really nasty hole, both for bicycles and motorcycles.

Sorry, I didn’t get a Ticket # before I closed the tab. If I don’t get a confirmation email in the next day, I will resubmit it.

This hole, seen from the side. Moving forward, it’s deeper than it looks here, is in the center of the street and on a mild downhill, so if you hit it at 20 mph or better, it means a wheel taco and an overthrow.


StuInMcCandless

Private Message

Jul 1 2013 at 4:01pm #

Yes, it did register. Here are the deets:

City of Pittsburgh 311 Response Center
311 Response Web Form
311 Response Web Form Submission Receipt
Your submission has been assigned ticket number: 53983

Topic of Concern Potholes
Message
Fifth Avenue by split to Forbes Ave, large pothole that can bend a bicycle wheel and throw a motorcycle off balance.
Latitude 40.438851252904286 Longitude -79.99261111021042


buffalo buffalo

Private Message

Jul 2 2013 at 4:33pm #

ticket number: 54176
INCIDENT ADDRESS 100 S Dithridge, 15213
TOPIC OF CONCERN Potholes
MESSAGE
There are multiple significant potholes in the southbound lane of Dithridge St, just below Fifth Avenue. While none of them are particularly wide in diameter, there are at least two which are quite deep, and in combination they present quite the maze for a cyclist to navigate, especially when turning at speed from inbound Fifth Avenue.


Pseudacris

Private Message

Jul 4 2013 at 12:41pm #

Street Sweep request submitted July 4th:
—-
There is a lot of broken glass in both northbound lanes of N Braddock Ave where it crosses Meade St., an important cycling corridor.
—–


Ahlir

Private Message

Jul 13 2013 at 9:06pm #

This may have been reported already:

Brush clearing on the north side of Jonquaire in Oakland.
Also, suggestion that sidewalk needs to be widened to accommodate all users.

For the last while I’ve been using Bates or Boundary (which has been nicely cleared) but, wow, in the meanwhile Jonquaire has turned into a jungle…

[ Addendum: Down the south side of Jonquaire and down the alley to Yarrow used to work but there's currently construction so not a good option. Same for up Yarrow... ]


paulheckbert

Private Message

Jul 18 2013 at 7:30pm #

Car parked in bike lane at Forbes Ave & Schenley Drive 2013/7/18. The note I left on the windshield says “PLEASE DON’T PARK IN A BIKE LANE AGAIN, thanks”


pinky

Private Message

Jul 24 2013 at 7:26am #

Grrr. PennDOT.

All of the signs for the upcoming Carson St project are blocking the sidewalks – both on West Carson, and on the West End Bridge. Check this one out!

Called 1-800-FIX-ROAD. The dispatcher told me that there’s nowhere else to put those signs. When I told him it was dangerous and someone’s going to be hit by a car, he told me he can’t change anything because he’s just a dispatcher.

He then raised his voice, argued with me (including this choice phrase, “I’M NOT ARGUING WITH YOU!”), and told me he can’t do anything but call the engineering department.

I told him it’s an extremely dangerous situation, and he shouted over me and was an all around d-bag.

I called the engineering department and got voicemail. I suspect he gave me a bogus phone number, but we’ll see.

PennDOT once again proving they are phaquing impossible to deal with. Great customer service, asshats.

*Edited to add:
If anyone else has time to call, more calls might get more attention. Right now it’s just me vs the friendliest dispatcher in the world.


pinky

Private Message

Jul 24 2013 at 8:17am #

Update: got a call back from the engineering department with some new phone numbers to reach out. Will be doing so later this morning. I may take West Carson home instead of the West End Bridge to get pics of the signs there.

So the number was real. I was just fired up after being argued with :)


Marko82

Private Message

Jul 24 2013 at 8:29am #

^311 sent on west end bridge

EDIT: since this is going to be a two year project, try to get the signs attached to the bridge (not temporary).


edmonds59

Private Message

Jul 24 2013 at 8:29am #

I 311’d the West Carson situation a couple of times weeks ago and got one very lame response, then nothing at all. Let me know how your success is, I’ll piggyback on that.
I’m going to figure out which elected official to call next.
This is infuriating. Another clear demonstration that Penndot does not give a rat’s ass about pedestrians or cyclists, I fking hate those fks.

edit, this is Pgh District 2, Councilperson: Theresa Kail-Smith
Phone: 412-255-8963


Marko82

Private Message

Jul 24 2013 at 8:33am #

@edmonds, do you know if there is a “safety officer” on such projects? I think that might be the person to talk to.


Marko82

Private Message

Jul 24 2013 at 8:45am #

@pinky, you should contact the traffic reporter at the Post Gazette too (Jon Schmitz: jschmitz@post-gazette.com or 412-263-1868) I’d send him a few good photos and mention how PENDOT treats pedestrians and cyclists in this district.


pinky

Private Message

Jul 24 2013 at 8:46am #

Here’s the deal on jurisdiction, according to my pal the dispatcher.

On the map it’s in the city. The road surface is PennDOT. The sidewalk is Allegheny County (first I’ve heard that one). The signs related to the project are all PennDOT.

Any time I’ve 311-ed anything on the bridge, I’ve gotten a response that I need to call PennDOT.

Interestingly, and this might be worth raising, if you look at the walkway in the West End Circle, the signs clamp to the concrete barrier, leaving the entire walkway free.

Why can’t they just use those?


pinky

Private Message

Jul 24 2013 at 9:03am #

@Marko82 – I’m going to give one more round of phone calls a try, but then that’s a good idea. Since I did get phone numbers of real people who are on the project, I want to give them a chance to respond.

I have a voicemail in to the person in the Engineering department who is supposedly in charge of them.

Want to know how I got past the one in the picture? I picked up my fully loaded commuter bike (panniers with clothes, lunch, etc), put it on my shoulder, and then with my left hand, held onto the metal ropey bridge support while I walked across the slippery, wobbly, droopy sign in my bike shoes.

One misstep, and my left foot would have slid into the hole in the bridge deck where the ropey thing goes in. It was super safe.


edmonds59

Private Message

Jul 24 2013 at 9:14am #

Re: safety officer – I’m sure there must be, but I have no idea if it would be a person with Penndot, the Contractor, or the Inspecting Engineers (a contracted third party, these things are a clusterfk of involved parties – part of the methodology by which Penndot avoids accountability for pretty much anything).
I called Theresa Kail-Smiths office and got what seemed like a sincere listen and promise to look into this situation. I talked about W. Carson but forgot to mention the bridge situation, sorry Pinky, but a call from another party wouldn’t hurt. That situation sounds even worse.
One piece of one of the signs on my route accidentally got bent out of the way this morning, not sure how that happened.


pinky

Private Message

Jul 24 2013 at 9:27am #

It makes me want to push a baby stroller around, with a baby doll inside, and attach my helmet cam to it. Then we’ll see if people think it’s safe to dodge into West Carson traffic or over giant signs on bridges.


Benzo

Private Message

Jul 24 2013 at 1:05pm #

There are at least a few signs on the 40th st bridge’s narrow sidewalk, I doubt they will ever go away.


salty

Private Message

Jul 24 2013 at 1:22pm #

Sounds like an ADA lawsuit waiting to happen…


pinky

Private Message

Jul 24 2013 at 4:12pm #

ERMERGERD you guys! They fixed it!

Feeling safe yet?

That’s right. I have to hang my handlebars over the concrete barrier into traffic to pass.

Phone calls to PennDOT resume tomorrow morning.


pinky

Private Message

Jul 24 2013 at 4:13pm #

And if sign clamps like this exist, why are they not being used for all of the signs?


reddan

Private Message

Jul 24 2013 at 4:16pm #

And if sign clamps like this exist, why are they not being used for all of the signs?

Because you might have a portion of the sign hanging out in a travel lane, and we’d never dream of blocking a(n automotive) travel lane.


salty

Private Message

Jul 24 2013 at 5:03pm #

It would be unfortunate if a gust of wind or something blew that sign right into the river. Repeatedly.


Pseudacris

Private Message

Jul 24 2013 at 8:37pm #

Wow, I can’t believe this.


Pseudacris

Private Message

Jul 24 2013 at 8:39pm #

It would be awfully convenient for us cyclists if someone in a wheelchair 311’d this with a complaint that they couldn’t cross the bridge.


edmonds59

Private Message

Jul 25 2013 at 8:04am #

Well it looks like the signs on W. Carson have had some adjustments made (going home yesterday I was in the lane going about 30 so I couldn’t really check, but it looked like it). Looks like most of the sign have had the plates trimmed back to the vertical post so there is a path by. So some message is getting through somewhere.


pinky

Private Message

Jul 25 2013 at 8:24am #

I took pictures this morning on West Carson, and my phone apparently fancified one into a gif. I have to do work this morning but am going to follow up via phone with PennDOT this afternoon.


Pseudacris

Private Message

Jul 25 2013 at 10:11am #

That gif is actually nifty evidence of danger, due to the proximity of the truck. The clearance should be a wheelchair-friendly width, at a minimum.


edmonds59

Private Message

Jul 25 2013 at 10:45am #

Now that looks like nothing has been done, so I don’t know what I thought I was seeing.


pinky

Private Message

Jul 26 2013 at 12:08pm #

Positive update!
I just talked to the project manager; he’s out driving around and checking out the signs. He said the one on the West End Bridge will be gone or moved as soon as today, and he’s assessing what to do with the ones on the West Carson sidewalk.

I mentioned that you have to dodge into traffic to avoid them, and he said it was a problem and “imagine if someone in a wheelchair comes through.”

So hopefully this is positive traction and our calls got the attention of the right people.


edmonds59

Private Message

Jul 26 2013 at 1:32pm #

Wonderful news.
Actually I spied 2 more diamond shaped signs on W. Carson this morning with giant quadruped bases that sprawl the entire sidewalk, that are new.
Unfortunately I am automobiling today due to work, dagnabbit, so I am not observing directly. Just making sure I pay my share of road taxes (sarc).


paulheckbert

Private Message

Jul 28 2013 at 11:01pm #

I reported:

Sidewalk near south end of Glenwood Bridge needs cleaning. This sidewalk is an important connection for cyclists wanting to get from parts of the city north of the Mon (Oakland, Hazelwood, Greenfield, Squirrel Hill, …) to the Great Allegheny Passage bike trail on the south side of the Mon (or vice versa). After riding either sidewalk of the Glenwood Bridge, to the south end of the bridge, they would end up on this sidewalk pictured here. And they might get a flat on the glass currently on this sidewalk.

Please clean up this glass.

This sidewalk is within Pittsburgh City Limits.

pic at http://lh4.googleusercontent.com/-yjTp8Q_WFoo/UfXl0mHYg-I/AAAAAAAAGBA/sU62J-se8oQ/s640/DSC09125.JPG

The picture shows: glass on sidewalk below Glenwood Bridge, along ramp from Carson St to Glass Run Rd, and stairs up to Glenwood Bridge are at left.


scott

Private Message

Aug 19 2013 at 8:25am #

I just asked for the bike lane on Friendship Ave btw Millvale and Gross to be refreshed.


czarofpittsburgh

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Aug 19 2013 at 10:38am #

I requested that the dead deer lying partially in the bike lane going uphill on Greenfield Road in Schenley Park be removed.


helen s

Private Message

Aug 19 2013 at 11:30am #

Did it have antlers? I need a deer antler for a small project if anyone sees or has one they do not need.


Benzo

Private Message

Aug 19 2013 at 12:30pm #

scott wrote:I just asked for the bike lane on Friendship Ave btw Millvale and Gross to be refreshed.

I already put in a request, but beechwood blvd between wilkins and aylesboro needs to be refreshed as well. There is almost no indication that bike lanes existed for this block or two.


scott

Private Message

Aug 19 2013 at 1:08pm #

@benzo,
yeah, we told the city about that months ago. supposedly they’re going to get restriped soon.


paulheckbert

Private Message

Aug 26 2013 at 8:08am #

I sent this in:

Deep pothole in the center of the Beechwood Blvd bike lane for cyclists traveling south on Beechwood at the intersection with Forest Glen Rd, near Frick Park. A cyclist could get hurt at that pothole. Hundreds of cyclists use that bike lane every day. Of the 3000 people who participated in Pedal Pittsburgh today, probably the majority of them came within inches of this pothole. I hope nobody got hurt on it!

LATITUDE 40.43430 LONGITUDE -79.91211

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