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Have you made your 311 complaint this week?

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This topic contains 533 replies, has 74 voices, and was last updated by  smarchit 13 hrs, 26 mins.

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Mick

Private Message

Nov 30 2012 at 7:02pm #

The guy Salty complains about is a bit jerky (well, more than a bit), but he has a point – that crosswalk at Braddocik and biddle would probalbly be best served by a button triggered red light.

It’d be expensive, but right now it has huge lights pointing out the crosswalk and it’s still nto very safe.

Another light would also discourage shortcutters from that route, too.


paulheckbert

Private Message

Dec 15 2012 at 3:29am #

When I got buzzed by a bus on Forbes Ave near CMU, last month, I went to http://www.portauthority.org/paac/CompanyInfoProjects/CustomerService/Feedback.aspx and clicked on “Complaints Form” and wrote:

I was bicycling on Forbes Ave near Beeler, headed toward Morewood,

[November 5, 11:29am] when a 61D bus (bus number 3245) came within 2 or 3 feet of me as it

passed me. By PA law the bus driver must give cyclists at least 4

feet of clearance. I was in the right lane, bicycling 2 feet from the

curb and there were NO other vehicles on that section of Forbes in

either direction, and the road has 4 lanes there and no parking, and

we were 2 long blocks from Morewood, so the only reasons I can think

of for the bus to come that close to me are either a) the driver

didn’t see me (in my bright blue puffy jacket), or more likely b) he

wanted to buzz me, perhaps to “put me in my place” for some reason?

In either case your driver was breaking the law.

Please punish this driver appropriately.

I have no evidence that complaints to PAT do anything. I emailed the complaint to my Allegheny County Council representative, Charles Martoni, also, but I got no response to that.


paulheckbert

Private Message

Dec 15 2012 at 3:31am #

Sent to 311 web site:

Street sweepers need to clean all the way to the gutter.

While bicycling inbound on Forbes Ave between Braddock Ave & Dallas on Wednesday morning (12/12) I noticed that a street sweeper had been through recently. I could tell by the wet stripes on the asphalt. The rightmost stripe was in the middle of the 3 foot wide bike lane. I could tell by the wet stripes and by debris (rocks, chunks of wood, gravel, sticks) in the right half of the bike lane that the street sweeper hadn’t cleaned all the way to the gutter.

Please tell your street sweepers to clean all the way to the gutter. It’s especially important when there is a critical bike lane, such as here.

When debris is left in bike lanes, it forces cyclists to veer left, closer to cars, trucks, and buses, to avoid junk in their lane.

Thanks.

PS: The bike lanes on Forbes Ave are great, as far as a they go, and when they are kept clean.


buffalo buffalo

Private Message

Dec 17 2012 at 9:05pm #

last week’s Flock rides had issues with a 75 and a 61B getting too close to us, too. Did anyone manage to retain the vehicle numbers long enough to contact PAT? (Marko? Terry?)

I’d particularly like to get the 75 driver (3563?) reported, since he not only pulled up within a couple feet of bikers at multiple intersections, but then refused to identify himself and went so far as to hold a schedule folder up in front of his face when someone attempted to take a picture of him…


buffalo buffalo

Private Message

Dec 18 2012 at 6:39pm #

@wpahsnews is there something wrong with the loading docks at West Penn?

@infinitebuffalo, December 18, 2012

@wpahsnews in all seriousness, please remind your delivery drivers, visitors, etc that it is illegal to park in the bike lane on Millvale.

@infinitebuffalo, December 18, 2012

(… not to mention anywhere else that’s copiously signed NO PARKING, but whatever…)


scott

Private Message

Dec 20 2012 at 3:07pm #

@buffalo… please contact the Port Authority directly about that. Don’t call 311. If you like you can even email Steve Bland, their CEO. sbland at portauthority.org. He welcomed emails fromt the bike community years ago and typically he responds.


buffalo buffalo

Private Message

Dec 20 2012 at 4:15pm #

scott, it looks like while I was drafting the above message, someone else was posting about the incident to the December Flock thread.


Kordite

Private Message

Dec 31 2012 at 12:22pm #

“Within 24 hours of the ending of last week’s snow, crews plowed the Eliza Furnace Trail. They neglected to plow from the County Jail to PNC Firstside but what they did do was appreciated.

However, we received an additional 4 inches of snow on Friday night to Saturday morning and when the crews plowed the trail after that snowfall they only plowed between the Swinburne Street lot and the Birmingham Bridge, leaving the rest of the mile and a half of trail into town to become a frozen and hazardous moonscape of ice and snow.”


helen s

Private Message

Dec 31 2012 at 6:47pm #

I sent a notice about this also- and pointed out that the pedestrian bridge to the north shore is fully clear.

Maybe we need to say some steeler fans use the jail trail.


scott

Private Message

Jan 2 2013 at 6:30pm #

I just read on Twitter that the HMB and South Side Trails are still pretty bad and EFT hasn’t been salted yet even though it’s been plowed.

Any other updates to these?


Anonymous

Private Message

Jan 2 2013 at 8:33pm #

HMB and EFT around HMB have been plowed and salted. I was cleaning ramps when they did it.


helen s

Private Message

Jan 3 2013 at 6:41pm #

Has anyone else sent a 311 about Panther Hollow? I have not yet, but will today.


Anonymous

Private Message

Jan 3 2013 at 10:36pm #

Thank you for reporting that, helen s. I focused my 311 on the icy steps under the West End Bridge that lead from W. Carson to the West End Circle.


helen s

Private Message

Jan 4 2013 at 10:52pm #

Interestingly, I have 311′d 3 times this past week about the trails, but never bothered to do so for my street which was lightly salted then lightly plowed only today. This reduced it from 4 inches of hard ice to maybe 2 inches of soft ice.

Some winters we never saw a plow (narrow street requiring the pickup truck sized one)all winter and rarely saw salt.


rsprake

Private Message

Jan 5 2013 at 3:09pm #

In Erie the snow stayed packed down on all of the local roads until it melted.


Anonymous

Private Message

Jan 10 2013 at 6:57pm #

On Saturday 1/5/13 I filled out the 311 form online to request plowing of the sidewalks on the Highland Park bridge and 62nd St bridge. I live in Sharpsburg and these bridges are the only way to get across the river, and neither is safe for bicyclists unless they use the sidewalks.

As of 1/10 none of the sidewalks have been plowed. Although the warm weather has melted some of it, the snow is still pretty thick and bumpy on all of those sidewalks.


Benzo

Private Message

Jan 10 2013 at 9:07pm #

Hot metal bridge is covered in a few inches… of salt. The scorched earth approach was apparently taken here.


salty

Private Message

Jan 11 2013 at 5:02am #

juliajay – when I 311′d broken glass on the HPB sidewalk I got back a response saying I had to contact penndot at 1-800-FIX-ROAD. :(


Anonymous

Private Message

Jan 11 2013 at 7:26pm #

Salty, I just called 800-fix-road and was told “we don’t do sidewalks, that’s something Mother Nature takes care of”

She’s not doing a very good job with the sidewalks on these bridges…


Anonymous

Private Message

Jan 11 2013 at 7:32pm #

Also just called 311 directly and spoke to a nice fellow who said “bridges are handled by PennDOT”. I told him I just called them and was told they don’t do sidewalks and he sighed in an exasperated way and said this wasn’t the first time he’s had to deal with this issue.

I gave him my concern about the sidewalks on the HPB and 62nd St Bridges and told him I was a cyclist and couldn’t cross these bridges as they were still crusty with hard snow and ice.

I think the bridge that comes out of Millvale is not cleared either, but I couldn’t remember what that one was called.


buffalo buffalo

Private Message

Jan 12 2013 at 5:12pm #

That would be 40th.


salty

Private Message

Jan 12 2013 at 5:29pm #

Ugh, what a nightmare. I was too lazy to actually call penndot as suggested so I didn’t get the runaround. Can someone from bike-pgh help clear this up?


Anonymous

Private Message

Jan 13 2013 at 4:41pm #

Well, Mother Nature came through in the end and those sidewalks on the 62nd, Highland Park and 40th Street bridges are pretty clear now! I will be vigilant when the next batch of snow comes and start making phone calls to try to keep them cleared


erok

Private Message

Jan 29 2013 at 10:13am #

pothole fixed in 1.5 days


Benzo

Private Message

Jan 29 2013 at 3:20pm #

Complaint: Massive 1ft x 2ft pothole, several inches deep on N Neville st between Wallingford St and Bayard St in southbound lane. This is a huge hazard, especially for cyclists.

 


Benzo

Private Message

Jan 31 2013 at 10:40am #

It looks like they threw down some cold patch to fix this crater. Of course, the quality of the fix is terrible as always. Do they even try to use a stamper to flatten out the filler on this stuff?

It seems like a few cars drive over it and it just sinks down, I still ride in the center of the street since the patchwork of pothole fixes makes the southbound lane on Neville a very jarring ride.

When they patched main st (2 weeks before repaving), they just left mounds of uncompressed pavement and let the cars smash it down.


erok

Private Message

Mar 11 2013 at 8:48am #

today is 3/11

don’t forget to report your favorite pothole!


Benzo

Private Message

Mar 13 2013 at 6:53am #

Reported:

2 Very Large next to each other on highland ave a few feet from the highland ave and penn ave intersection on the northern side. These are both about a foot long and 3+ inches deep. They are not only a hazard to cars, but especially to cyclists (This is on a primary cycling route) since it can be hard to dodge since they take up a good portion of the lane since they are side by side.

There are several other smaller potholes along the concrete seams of highland ave between penn ave and penn circle north that should also be patched as well.


J Z

Private Message

Mar 13 2013 at 3:46pm #

Reported potholes aplenty at the corner of Bates and Bouquet in central Oakland and the corner of Beacon and Hobart Streets in Squill.


byogman

Private Message

Mar 14 2013 at 9:14am #

I reported the same area of Beacon, too. Man what a mess, you sprint up Hobart since you have to get left, and then the road is so lousy you can’t do a decent pace on the flat before the bike lane without practically being on the center line. And drivers get irate there, but there’s plenty of gravel and other irregularities on the right to make even ducking to the side
and riding it out super slow not as controlled as one would want.


stefb

Private Message

Mar 14 2013 at 4:42pm #

I forgot to report glass that was all over the jail trail just about under the 10th at bridge. Is that glass still there today? I would like to report it, as I have to go through there again tomorrow and I don’t know how I didn’t get a flat yesterday.


Benzo

Private Message

Apr 12 2013 at 9:48am #

Reported:

The paint on the Bike lane on liberty ave between main st and 40th st is worn away so much that it’s hardly visible. Cars frequently use the bike lane here as a traffic lane, not leaving it for exlusive use by cyclists.


buffalo buffalo

Private Message

Apr 16 2013 at 9:26am #

Filed a report asking street sweepers in Central Lawrenceville this week to be aware of & fix large piles of loose gravel at a bunch of intersections along Butler St–I almost wiped out twice last week, at 42nd and 56th.

Filed a second report this morning:

As of about 8pm last night, there was a large stone block in the middle of the North Shore Trail near Heinz St., approximately across from the entrance to the soup plant. It was directly between two large puddles, as though it had been placed directly in the path of those who would try to avoid them. Please remove as soon as possible.


paulheckbert

Private Message

Apr 16 2013 at 11:27pm #

I reported this in Regent Square: 2 bad (large and deep!) potholes on Biddle at intersection with East End. This is inside Pittsburgh (it is not Wilkinsburg).


Benzo

Private Message

Apr 21 2013 at 8:52pm #

Reported:

Paint on bike lanes on Beechwood blvd between wilkins ave and northumberland st. It’s wearing down a lot on other sections of beechwood, but it’s hard to tell there are even markings in this block.


buffalo buffalo

Private Message

Apr 24 2013 at 2:17pm #

Filed request to have the concrete sections of Centre and Millvale in North Oakland repaved. Hit a pothole this morning so hard my coffee bottle was literally jarred from its cage and went skittering across the pavement…

(As an aside, many thanks to the driver behind me who stopped and gave me time and room to pick it up, even if she didn’t look particularly happy about it…)

BTW, if you’re not often in Oakland, watch out also for the apparent water main break on Neville between Centre and Bayard. (PWSA does seem to be aware of this, as I’ve seen trucks and cones out, but they’re sure taking their time about it.)

When they put up ‘roadway subject to flooding’ signs, I didn’t think they meant from springs in the parking lane….


salty

Private Message

Apr 30 2013 at 9:56pm #

If you’re ever in the mood for a pure display of the obscene laziness and selfishness of drivers, just take a ride through the Beechwood lot on any nice weekday night. Tonight was the absolute worst I have ever seen, you could barely even walk through there.

Any chance a concentrated 311 campaign can get something done about this? Is there some other remedy?

I didn’t even mention the ones who park in front of the construction gate on Putnam and block the crosswalk. I think the BkSq security must eventually come chase them away or something.

—-

For years, cyclists and pedestrians have had to contend with cars blocking access to the paths through Mellon Park. With Putnam St. being closed and the weather getting warm again this problem is becoming astronomically worse.

Since common sense is apparently insufficient, please paint some “No Parking” zones in front of the trail access, and please enforce some parking restrictions in the lot. This evening the cars were triple parked, making it problematic to navigate the lot at all, and I’d imagine it would pose severe difficulties if fire and rescue personnel needed access to that area. There is an abundance of nearby free parking on both sides of Beechwood Blvd., so there is no reason to continue to permit this situation to persist.


JaySherman5000

Private Message

Apr 30 2013 at 10:25pm #

I’ll have to call Wilkinsburg about this in the morning, as it is outside of Pittsburgh proper. In the 900 block of Wallace Ave (which I believe was one of the proposed alternates to Penn Ave last year) there are screws EMBEDDED IN THE FUCKING PAVEMENT. There aren’t just a few, there are dozens of screws, each about as long as a finger, strewn about and somehow lodged IN the pavement. As the roadway wears down, these are starting to come loose, and they will no doubt cause a few punctures.


Benzo

Private Message

May 1 2013 at 7:18am #

Made more posts about people parking in the bike lane by west penn on millvale ave during my morning commute, received a response that an officer was assigned to enforce parking there again. Then reported another violation this morning. Keep putting in tickets for bike lane violators.


buffalo buffalo

Private Message

May 1 2013 at 9:10am #

Remarkably, there was nobody parked in the West Penn bike lane when I came through about 930 this morning. I chalked it up to miracle…

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