Mobility Justice

BikePGH Meeting & Event Accessibility Policy

Best Practices & Accessibility Standards for BikePGH Events and Meetings

  • BikePGH Staff will provide their pronouns when they first speak as well as an image description of themselves when appropriate.
  • Meeting attendees will be given a name tag on which to write their name and pronouns.
  • An accessibility announcement will be made at the beginning of each event/meeting.  Accessibility reminders will be made throughout the event/meeting.
    • In virtual settings, the announcement and reminders will be made both orally and in the chat.
  • During discussion or question/answer periods, facilitators will allow time for attendees to process information and create space/time to allow individuals who have not spoken to speak when appropriate.
    • Alternative forms of providing thoughts, questions, and feedback are encouraged (ex: chat in Zoom).
    • Attendees will be allowed to speak slowly, pause, or communicate in their preferred communication style.

Physical Accommodations

  • Physical spaces will be ADA-compliant and provide space between seats and other furniture wide enough to allow wheelchairs and motorized scooters to move between them.
    • If seating is in rows, at least one area will be set aside to enable individuals to sit without having to transfer from wheelchairs or scooters. 
  • Paths to event spaces, restrooms, and exits must be clearly marked.
    • All meetings will make a best effort to include a virtual option for attendance when requested.
      • Attendees will be notified and give consent to be shown on the virtual option.

Communication Accommodations

  • Videos will be captioned or hosted on a platform that provides captions.
  • At minimum, all virtual meetings and virtual small events will take place on a platform that provides auto-captions.
  • Any BikePGH event that expects public attendance will have either:
    • An accommodation survey along with registration 
    • An email or phone number for participants to request accommodations
    • Clear and transparent information about the accommodations that will be provided by BikePGH
  • When available, microphones will be used at events and meetings. Anyone who speaks will be encouraged to use the microphone so all can hear clearly.
    • When hosting outdoor events, BikePGH will bring a megaphone or microphone for use by participants / speakers.

Visual Accommodations

  • Speakers will be asked to provide an image description of themselves, including pronouns, when first speaking. If the event/meeting is virtual, the speaker will be asked to describe what their video camera is currently showing, including noting if they are not sharing video.
    • Speakers will be encouraged to state their name each time they talk.
    • If using a flip chart or white board, the speaker will be asked to state what they are writing and describe what they are drawing.
    • All written material provided by BikePGH will use sans serif fonts.

  • Visual Accommodations Provided Upon Request:
    • Individuals with vision needs will be prioritized in being closer to visuals in physical locations.
      • Speakers will be asked to describe any slides, images, or videos being shown.
      • Presentations will be adapted to use large text and high contrast if possible.
      • If slides, images, or videos are being shown separate from a speaker, BikePGH will designate an individual to provide descriptions.

Cognitive Accommodations

  • In virtual meetings, links to the agenda and documents in digital format will also be shared in the chat.
  • In physical meetings, physical copies will be provided at the meeting, including large print copies (18 pt font).
  • Where possible in physical spaces, a designated quiet space will be made available to attendees

  • Cognitive & Sensory Accommodations provided upon request:
    • For meetings, agenda and any documents being presented can be sent to attendees up to three business days prior and at least one day prior upon request.
      • These documents will be shared in an accessible format such as Google Docs, text files, or PDFs properly formatted for screen readers.
    • In physical spaces, a designated quiet space with lowered lights may be provided for attendees to use at any time.
      • An announcement will be made before the meeting/event as to the location and attendees will be invited to use it at any time.  Periodic reminders will be provided.
    • Meetings and events can be designated as scent-free.
      • Scent-free means that attendees do not wear any chemicals or fragrances. 

General Accommodations:

  • Food and Water
    • All events and meetings will have access to free water for all attendees.
      • Plastic straws will be available upon request.
    • Events and meetings that are scheduled during a common meal time will have, at minimum, snacks for attendees.
    • Any food will include a description of ingredients, with highlighted common allergens: nuts, shellfish, gluten, and dairy.
    • Foods with common allergens will be placed away from foods without allergens.
    • Serving utensils will be used for only one food item each to prevent cross-contamination.
    • When providing food, vegan and allergy-free options will be provided.
      • A volunteer or staff member will be present at food and beverage tables to help anyone who needs assistance.
  • Service animals will be allowed at all meetings and events.
    • If the presence of a service animal impacts another person’s ability to attend (ex: allergies or past trauma), BikePGH will work with the individual and the individual with the service animal to develop a plan to ensure both can continue attending.
    • BikePGH will assist attendees with service animals with venue-specific needs to ensure comfortable attendance

Post-Event

  • BikePGH will provide an opportunity for anonymous evaluation and feedback after events.
    • Primarily digital, but physical (written) opportunities must be provided upon request.
  • BikePGH will provide ongoing opportunities for anonymous evaluation and feedback regarding meetings through our online feedback form {LINK}.
    • Primarily digital, but physical (written) opportunities must be provided upon request.
  • After each event and meeting, BikePGH will review any accommodations that were provided by request and determine whether such accommodations should be provided without request moving forward.