We’re hiring! Join the 2026 Community Outreach Team!

Community Outreach Associates, also known as Bike People, create a unique collaboration between BikePGH and Bike Share Pittsburgh (POGOH), serving as a bridge between our organizations and Pittsburgh’s many communities. The Bike People serve as the first point of contact for community members at in-person outreach events, with a primary goal of providing local resources to neighbors regardless of their current relationship with bicycling, increasing awareness and access to transportation options, and breaking down barriers to bicycling.

BikePGH and POGOH are seeking outgoing, friendly Community Outreach Associates (Bike People) to:

• Talk with the public about safer streets for biking, walking, and rolling in Pittsburgh
• Provide local resources and education to persons regardless of whether or not they bike
• Share information about BikePGH & POGOH events and program offerings 
• Engage with the public to encourage membership sign-ups and renewals, as well as collect useful community information via newsletter sign-ups and survey responses

Community Outreach Associates (Bike People) will also work in collaboration with full-time staff from both organizations on outreach efforts and event execution at large scale events such as: Le Tour de Donut, Bike to Work Day, OpenStreetsPGH, PedalPGH, End of Summer Roll Up, and Bike or Treat. 

There will also be opportunities to support special organizational programming such as:

• Group Bike Rides including WMNBikePGH rides, POGOH’s Community Ambassador Rides, and more!
• Adaptive POGOH 
• BikePGH Education Programs (Valid clearances to work with children required for youth focused shifts. Clearances submitted within the last 60 months / 5 years are accepted as valid.)

BikePGH & POGOH are committed to equity, diversity, and inclusion not only in how we shape our strategic goals and organizational work but who we employ on our staff and the volunteers on our board of directors. In recruiting for our organization, we welcome the life experiences that are shaped in part by, education, race, color, national origin, religion, gender, gender identity or expression, sexual orientation, genetics, disability, age, languages spoken, or veteran’s status.

Job Type: Part Time, Seasonal, Temporary, Benefits Ineligible
Positions Available: 15
Application Open: December 17, 2025 – February 18, 2026
Final Offers Sent By: March 16, 2026
Job Timeline: April 1, 2026 – October 31, 2026
Compensation:  $18 per hour for new hires, $19 for returning employees
Other Perks:

• Free POGOH Employee Membership – Valid for length of employment
• BikePGH Annual Membership – Valid for 365 days 
• Opportunity for additional monthly incentives based on performance

 Minimum Work Requirements:

• All mandatory events (see additional requirements)
• Work at least 1 event per month April & October
• Work at least 3 events per month May – September
• Attend all monthly team meetings (third Wednesday of the month, unless otherwise specified)
• Attend Event Specific Meetings & Trainings

Reports to: 

• Events Manager at BikePGH
• Engagement Manager at POGOH

DUTIES & RESPONSIBILITIES 

• Outreach & Engagement:
  • Represent both POGOH & BikePGH as the “Pittsburgh Bike People” at community outreach events. Responsibilities include:
    • Providing enthusiastic service for community members of all ages, abilities, and backgrounds
    • Distributing educational materials and resources community members
    • Connecting community members to BikePGH & POGOH by building organizational email newsletter lists and collecting survey responses
    • Spreading the word about BikePGH & POGOH events and programming
    • Communicating the value and benefits of BikePGH & POGOH memberships and encouraging in-person membership sign ups
  • Physical set-up and operations at community outreach events. Responsibilities include:
    • Transporting all outreach materials to events, including tables, tents, chairs, print materials, giveaways, etc.
      • While having a car is not required for this position, it is a helpful tool for the transportation aspect of the role.
    • Creating an inviting environment to display of materials and resources
    • Collaborating with fellow Outreach Associates to create an inviting environment to display of materials and resources
    • Remaining in communication with program managers about stock and supply of resources and materials
      
• Training & Meetings:
  • Attend monthly mandatory team meetings (third Wednesday evening of each month April – October, unless date otherwise specified)
  • Attend all training events and on-going in-person team building activities, TBD
  • Attend any additional event-specific trainings and meetings
  • Maintain organized shared space including outreach materials, bins, and shelves at the POGOH office

QUALIFICATIONS

• Great customer service skills. Being comfortable talking to all types of people is a must. We’ll provide you with the resources you’ll need to answer peoples’ questions.
• Detail-oriented, highly organized, excellent time management, punctual. 
• Culturally aware and comfortable working with diverse populations and stakeholders across the city. 
• Comfort in asking people to become members of BikePGH & POGOH, asking people to subscribe to our e-newsletters, and asking people to complete a brief survey.
• A passion for safer streets in Pittsburgh for bicyclists, walkers, and other road users.
• Willingness to be outside (rain or shine).
• Awesome problem-solving skills and the ability to think on your feet.
• Ability to clearly communicate and provide instructions to others.
• Ability to provide and receive feedback. 

WORKING CONDITIONS / PHYSICAL DEMANDS

• Varied activities, including sitting, reaching, bending, lifting up to 50 lbs, pushing/pulling, walking.
• Hand-eye coordination and manual dexterity are needed to set up tables, chairs, tents.

ADDITIONAL REQUIREMENTS

• Reliable transportation to and from shifts, including all supplies needed for outreach event tabling opportunities.
• Availability on evenings and weekends.
• Availability to attend all monthly meetings (third Wednesday of the month, unless otherwise specified)
• Availability to attend mandatory evening training on April 2 and April 3, 2026
• Availability to work the following mandatory events:
  • 2x OpenStreetsPGH events: June and July 2026 
  • PedalPGH, August 29 & August 30, 2026
• Willingness to work the following POGOH events:
  • Le Tour de Donut, April 25, 2026
  • Midsummer Fundraiser, July 19, 2026
  • End of Summer Roll Up, August 15, 2026
  • Bike or Treat, October 31, 2026

HOW TO APPLY:

The application is open from December 17, 2025 – February 18, 2026. Please follow this link to complete the application.

If you have questions, you may contact us at 412-621-0464 or jobs@pghbikeshare.org